Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Roam Freedom ("Company," "we," "us," or "our") regarding your use of our website roam-freedom.com and our services.

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Description of Services

Roam Freedom provides online learning equipment, including but not limited to:

• Audio and video equipment for distance education
• Interactive learning tools and technologies
• Virtual classroom setup and configuration services
• Technical support and training services
• Equipment maintenance and repair services

3. Eligibility

To use our services, you must:

• Be at least 18 years of age or have parental/guardian consent
• Have the legal capacity to enter into binding agreements
• Provide accurate and complete information when creating an account or placing orders
• Comply with all applicable laws and regulations

4. User Accounts and Registration

Some services may require you to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Providing accurate and up-to-date information

5. Orders and Payments

5.1 Order Acceptance

All orders are subject to our acceptance. We reserve the right to refuse or cancel any order at our discretion, including for reasons such as product availability, errors in pricing or product information, or suspected fraudulent activity.

5.2 Pricing

All prices are listed in Canadian dollars (CAD) and are subject to change without notice. Prices do not include applicable taxes, shipping, or handling charges unless otherwise specified.

5.3 Payment Terms

Payment is required at the time of order unless otherwise agreed upon in writing. We accept major credit cards and other payment methods as specified on our website.

6. Shipping and Delivery

We will make reasonable efforts to deliver products within the estimated timeframes. However, delivery dates are estimates and not guarantees. We are not liable for delays caused by factors beyond our control.

Risk of loss passes to you upon delivery to the shipping address you provide.

7. Returns and Refunds

Our return and refund policy is as follows:

• Products may be returned within 30 days of delivery in original condition
• Custom or specially ordered items may not be returnable
• Return shipping costs are the responsibility of the customer unless the return is due to our error
• Refunds will be processed within 5-10 business days of receiving returned items

8. Warranties and Disclaimers

8.1 Product Warranties

Products are covered by manufacturer warranties. We will assist with warranty claims but are not responsible for warranty coverage beyond what is provided by manufacturers.

8.2 Service Warranties

We warrant that our services will be performed with reasonable care and skill. If you are not satisfied with our services, your sole remedy is to receive a refund for the unsatisfactory portion of the service.

8.3 Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless Roam Freedom and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of our services, violation of these Terms, or infringement of any third-party rights.

11. Intellectual Property

The content on our website, including text, graphics, logos, images, and software, is protected by copyright, trademark, and other intellectual property laws. You may not use our content without our written permission except as necessary for your personal, non-commercial use of our services.

12. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Montreal, Quebec.

14. Dispute Resolution

We encourage you to contact us first to resolve any disputes. If we cannot resolve a dispute through direct negotiation, disputes may be resolved through binding arbitration in accordance with the rules of the Canadian Arbitration Association.

15. Termination

We may suspend or terminate your access to our services at any time, with or without cause or notice. You may terminate your use of our services at any time by discontinuing use of our website and services.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

17. Changes to Terms

We may modify these Terms at any time by posting updated Terms on our website. Your continued use of our services after any changes constitutes acceptance of the updated Terms.

18. Contact Information

If you have any questions about these Terms, please contact us: